Beware of private child support collection agencies
Thursday, August 16, 2007
During the past several months, an organization calling itself the National Coalition for Child Support Options has run television advertisements in our area indicating that the state is preventing private child support collection companies from helping parents obtain child support. The group encourages people to call me and voice opposition to "Senate Bill 652."
I would like to explain the purpose and effect of Senate Bill 652, which the Legislature adopted in 2001.
But first, I should note that I conducted some research of my own. Parents seeking information about private child support collection (versus the state's Child Support Enforcement Division) call a telephone number operated by the company SupportKids, which in turn encourages residents to contact me in order to get the law changed.
Time Magazine published an article about this issue of private child support collection agencies a few years ago, specifically mentioning SupportKids. In the article, reporter Nadya Labi noted that in 2002 there were at least 38 private businesses profiting from this form of "deadbeat bounty hunting," a small but growing field. The largest of these companies, SupportKids, had been in existence for
11 years and was handling more than 30,000 open cases. By 2002 it had kept $40 million for itself.
But in West Virginia, such companies are not permitted to rake in such fees. State law, including law created by Senate Bill 652 in 2001, places restrictions on these companies in order to protect parents -- parents who already are struggling to make ends meet and are suffering because of a lack of child support.
Under Article 47, Section 16 of the State Code, any child support collection company must register with the state of West Virginia as a collection agency, obtain a license, post a bond and keep records. Most importantly, thanks to Senate Bill 652, there is a new section of code, 48-1-307, that limits the amount these companies can take from the child support they collect to 10 percent of the principal amount owed (not any portion of the amassed interest).
Unfortunately for parents in other states, some companies are claiming as much as
34 percent of what is collected, including interest. According to Time, parents have complained about being unable to get out of complicated contracts, including contracts with SupportKids, which in some cases allowed the collection business to draw money even after the parent in question started paying child support.
This is a capitalist economy, and we understand that private businesses such as this are out to make a profit. It is up to a customer to decide whether an undertaking is worth losing such a large amount of the money to which she or he is entitled. But a divided family creates an emotionally charged situation that should not be taken advantage of.
And what about the children? The money that companies like this are raking in was intended to fund the needs of children. Is a profit, particularly such a massive profit, appropriate?
If companies such as SupportKids or the National Coalition for Child Support Options are really looking out for their customers' best interests, why are they charging such high fees? West Virginia allows companies to collect child support payments from parents; it just doesn't allow them to do it at the expense of our children.
The state Department of Health and Human Resources continues to work to improve its child support collection system. Those parents who are experiencing problems obtaining their child support payments through DHHR's Child Support Enforcement Division should call (800) 249-3778.
Rick Thompson, D-Wayne, is speaker of the West Virginia House of Delegates.